Shipping Policy

Processing Time

All orders will be processed within 1-2 business days. Same day shipment for orders received by 3:00 pm CST Monday - Friday and Saturday 12:00pm CST. No Shipments on Sunday.

*Free Shipments are shipped via USPS Priority Mail. See above for processing times. Free Shipping available for Domestic locations only.

 

Shipping Methods

USPS First Class (5-7 Business Days)

USPS Priority Mail (1-3 Business Days)

USPS Priority Mail International (5-14 Business Days) *Depending on location

*As per the United States Postal Service, due to Covid-19 there may be slight delays in shipment delay. Please visit https://www.usps.com/ for the latest updates regarding shipment delays for your location.

 

USPS Postal Holidays

Please take these dates into consideration when placing your order as it may cause delay in your delivery.

January 1st, 2020 Wednesday (New Years Day)

January 20th, 2020 Monday (Martin Luther King Jr. Day)

February 17th, 2020 Monday (Washington's Day)

May 25th, 2020 Monday (Memorial Day)

July 3rd, 2020 Friday (Independence Day)

September 7th, 2020 Monday (Labor Day)

October 12th, 2020 Monday (Columbus Day)

November 11th, 2020 Wednesday (Veteran's Day)

November 26th, 2020 Thursday (Thanksgiving Day)

December 25th, 2020 Friday (Christmas Day)

 

Shipping

All U.S. orders are shipped via USPS and will receive tracking information when your order has been shipped. Free U.S. Shipping on orders over $40. NO CODE NECCESSARY. Spade Luxury Lashes will only ship to the address provided during checkout and is not responsible or guarantee replacement for lost or stolen packages confirmed delivered to the address entered by customer during checkout process. It is highly recommended to review your mailing address and all information entered prior to completing your order to ensure that all information is correct. In the event you feel your package is lost or stolen, please contact USPS immediately to file a claim. It is suggested to provide the associated tracking information for your package to help assist in a more thorough investigation.

 

International Shipping

At this time Spade Luxury Lashes only ships internationally to Australia, United Kingdom, and Canada. Orders are shipped via USPS Priority Mail International with standard shipping costs depending on location. Spade Luxury Lashes will only ship to the address provided during checkout and is not responsible for packages being held in customs or guarantee replacement for lost or stolen packages confirmed delivered to the address entered by customer during checkout process.

It is highly recommended to review your mailing address and all information entered prior to completing your order to ensure that all information is correct. In the event you feel your package is lost or stolen, please contact USPS immediately to file a claim. It is suggested to provide the associated tracking information for your package to help assist in a more thorough investigation.

We'll be shipping to other countries very soon. So, be sure to join our emailing list to get notified when we do!

International Orders may be subject to import taxes, customs duties and fees levied by your country’s customs department upon arrival. The recipient of the order is the importer of record and is responsible for all import fees, as well as complying with all laws and regulations of the destination country. Spade Luxury Lashes does not collect duties and taxes and cannot provide any information on the cost of duty and taxes. Customs policies differ from country to country, if you have any questions, please contact your local customs office for more information.

Australia:

All orders being shipped to Australia are charged GST tax charges in compliance with the Australian Tax Office. GST tax charges are non-refundable and are automatically charged to your order.